Effective Date: 12-01-2026
Trust Vault Finance (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our website, digital banking platform, or related financial services.
By using our services, you consent to the practices described in this policy.
We collect personal information necessary to establish and maintain your account, including but not limited to:
Full name
Email address
Telephone number
Residential address
Date of birth
Government-issued identification details
Profile images (where applicable)
This information is required for identity verification, regulatory compliance, and secure account management.
To provide banking services, we collect financial information including:
Account details
Beneficiary information
Transaction records
Deposit and withdrawal details
Linked payment credentials
All financial information is handled in accordance with applicable banking and data protection regulations.
We collect payment-related data necessary to process transfers, deposits, and other financial activities. This may include card information and authorized payment gateway credentials, processed through secure and compliant systems.
We may automatically collect certain non-personal information, such as:
IP address
Browser type and version
Device identifiers
Access times and activity logs
This data helps us enhance security, improve system performance, and prevent fraudulent activities.
We use the information collected to:
Provide and manage banking services
Verify identity and comply with regulatory requirements
Process transactions securely
Communicate important account updates
Improve platform functionality and customer experience
Detect and prevent fraud, unauthorized access, and financial crime
Trust Vault Finance implements strict administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
Encrypted data transmission
Secure server infrastructure
Access control protocols
Continuous monitoring and system updates
We are committed to maintaining the integrity and confidentiality of your data.
We do not sell, trade, or rent your personally identifiable information to third parties.
We may disclose information where required to:
Comply with applicable laws or regulatory authorities
Respond to lawful requests or court orders
Enforce our terms and policies
Protect the rights, property, or safety of Trust Vault Finance and its clients
In limited circumstances, we may share necessary information with trusted third-party service providers who assist in delivering our services, subject to strict confidentiality and data protection agreements.
We retain account information for as long as your account remains active and for a reasonable period thereafter, as required by applicable banking laws and regulatory standards.
Transaction and financial records are retained in accordance with compliance, auditing, anti-money laundering (AML), and other regulatory requirements.
Subject to applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of certain information (where legally permissible)
Withdraw consent where processing is consent-based
Requests may be submitted through our official support channels.
Our platform may use cookies and similar technologies to enhance user experience, analyze traffic, and strengthen security. You may adjust your browser settings to manage cookie preferences.
Trust Vault Finance reserves the right to update this Privacy Policy periodically to reflect regulatory changes, technological advancements, or service improvements. Updates will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy or your personal data, please contact:
Trust Vault Finance
Email: support@trustvaultfinance.com
Phone: 01724-466-4259
Address: S Washington St, Alexandria, VA 22320. PO Box : 1230
